Rotman Management

Published in January, May and September by the Rotman School of Management at the University of Toronto, Rotman Management explores themes of interest to leaders, innovators and entrepreneurs. Each issue features thought-provoking insights and problem-solving tools from leading global researchers and management practitioners. The magazine reflects Rotman’s role as a catalyst for transformative thinking that creates value for business and society.

Rotman Management

Human-Powered Leadership

More Human: A New Leadership Paradigm Emerges • Leaders with high awareness, wisdom and compassion are equipped to step into the future by leveraging both the powers of AI and their own human qualities.

Thought Leader Interview: Hamilton Mann • A Thinkers50 Radar Thinker describes the next frontier of artificial intelligence: AI with built-in integrity, termed Artificial Integrity.

Data Readiness in the Age of Generative AI: SIX ESSENTIALS • Generative AI is changing data as we know it — creating new requirements that companies must address. Six principles form the foundation of data readiness.

THE CARING ORGANIZATION: Addressing Dehumanization in the Future of Work • Countering technology-driven dehumanization will require organizations to be more caring, not only towards their employees, but all of their stakeholders.

Difficult Conversations 3.0: How to Set Boundaries at Work • It’s human nature to want to be agreeable at work, especially with your boss. But when your boundaries are pushed, failing to say something can ultimately do more harm than good.

What Type of Boss Do You Have?

The View from the Top: Inside the C-Suite • Rotman School Dean Susan Christoffersen recently sat down with two of Canada’s top retail CEOs: Selwyn Crittendon of IKEA and Rachel Huckle of Staples. Here are some highlights from the conversation.

Customer Strategy in the Age of AI: The Five Promises of Personalization • The personalization of products and services will accelerate over the next five years, with a net effect of US$2 trillion captured by leaders across sectors.

All the Lonely People: Work and Loneliness in a Complex World • By addressing loneliness in the workplace, we can cultivate more connected, resilient and thriving cultures that drive sustained success and well-being for all.

Mental Well-Being at Work: Why and How to Measure It • The business case is clear: A one-point increase in employee well-being on a 10-point scale leads to an average 12 per cent increase in productivity.

Building Adaptive Excellence: Introducing the PULSE Framework • Many leaders are struggling with the challenges posed by pervasive uncertainty. A simple framework can help you build adaptive excellence.

Designing for Adaptability: Less Is More

No Urban Myth: The Lasting Impact of COVID-19 on Canadian Cities • COVID-19 challenged Canadian cities at their core. Our collective recovery depends on our ability to imagine new ways to interact and build resilient communities.

KINDER HEALTHCARE: A Conversation About Burnout, AI and the Future of Medicine • An emergency physician, humanitarian and bestselling author describes the inhumane system doctors and nurses are working within—and why he nevertheless has high hopes for the future.

AI & Society: Key Opportunities and Challenges Ahead • The director of MIT’s Initiative on the Digital Economy speaks with MIT Professors Michiel Bakker and Manish Raghavan about the role of AI in resolving conflicts, combating misinformation and advancing human progress.

Where AI’s Strengths Begin—and End

Q&A • The man Forbes calls “one of the most brilliant business minds of our time” describes what it takes to thrive in ‘the Novel Economy.’

How to Regulate AI

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